Contact Us

For Customer Service, please email us at:

TWBBilling@gmail.com

 

Please take note: We handle shipping/broken product issues as our #1 priority. 

 

Broken/Mission Product

For Broken/Missing Product/Problem with Your Purchase, please compose your email with 

Subject: Order #: 5555

Email Body: (Describe your order issue in 2-3 sentences)

Please include images of your broken items when contacting customer support about broken items. 

 

Tracking Information

if you have placed an order, please take note that tracking numbers are not issued instantly. As soon as your box is scanned, your tracking information will be automatically sent. 

 

Shipping

All orders are shipped within 1-3 business days. After we ship, USPS will ship your order with the shipping method you selected at checkout.