I received a delivery notification, but my box was not delivered
If you were notified that your package/order was delivered by USPS or UPS but you can not find your order:
- Contact your nearest USPS location either in person or by phone and provide them with your tracking number. (Its a possibility that your package is stored for any specific reason.)
- Contact USPS directly at 1 800 275 8777 and provide them with your tracking number. Or call UPS directly at 1 800 742 5877 and provide them with your tracking number.
Contacting the shipping carrier is the best option to locating your package when tracking states that your package has been delivered.
Lost or Stolen Packages:
If you believe that your package was stolen, we suggest contacting your local authorities.